SBB Heureka

HEUREKA.

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Firmeninformation

How can my company work with SBB?

Here you can find general information about the cooperation with SBB.
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Ersteinrichtung

How do I set up my user account?

Instructions for accessing the SBB systems as a registered user can be found here.
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Störung & Fehler

What should I do in case of malfunctions or error messages?

Solutions and further procedure can be found here
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Mutation

Are master data incorrect, are accesses missing or are they no longer needed?

The corresponding forms can be found under Change, Extend, Return.

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Error image search

Do you have an error message on your screen?

Here you will find the known error patterns for malfunctions
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Software & Platforms

Are you looking for information about a specific software or platform?

A list with instructions and solutions per software or platform can be found here